Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the steps we take to keep it safe.
Last updated: November 11, 2026
1. Information We Collect
When you use Rapid Tax Center's website, tools, and services, we may collect the following categories of information:
- Personal information — such as your full legal name, email address, phone number, and mailing address that you provide through our forms.
- Tax information — documents and details needed to prepare your return, including W-2s, 1099s, identification numbers, and income records.
- Estimator data — the figures you enter into our 2026 Tax Refund Calculator, which are processed in your browser and are not stored unless you submit a filing request.
- Technical data — anonymous usage analytics, device type, browser, and pages visited, used to improve our website.
2. How We Use Your Information
We use the information we collect to:
- Prepare and file your federal and state tax returns.
- Respond to your inquiries and connect you with a dedicated tax professional.
- Send appointment reminders, status updates, and service notifications you request.
- Improve our tools, content, and the overall client experience.
- Comply with applicable federal, state, and IRS regulations.
3. How We Protect Your Information
We take reasonable measures to safeguard your personal and tax information against unauthorized access, alteration, or disclosure. Access to client data is restricted to authorized personnel who need it to perform their duties, and we follow IRS data-security expectations for tax preparers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
4. Information Sharing
We do not sell your personal information. We may share data only in limited circumstances:
- With trusted service providers who help us operate our business, under appropriate confidentiality agreements.
- When required by law, court order, or IRS request.
- In connection with a merger, acquisition, or sale of our business assets.
5. Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, measure traffic, and understand how visitors use the site. You can control cookies through your browser settings, but disabling them may affect some features.
6. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the information below.
7. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review it periodically.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Rapid Tax Center at info@rapidtaxcenter.com or (407) 555-0123.